Quite often, users of Xiaomi, Redmi and Poco smartphones ask what to do if the device is locked for some reason and the notification This device is locked is displayed on the display.
I bought a battered Redmi phone from a friend. I knew the password for it, but the screen was working very poorly. I reset it via recovery and I see that the phone is locked with the inscription This device is locked. I do not know the password, the SIM card registered in the account is lost, the mail is unknown. In other words, there is no way to find out the password. Are there any programs for account reset or something like that.
I gave the children a chance to play, and they returned this! I did a reset, it doesn’t help! There was no password at the entrance, probably set by the kids! If possible, can you tell me what to do?
This device is locked may appear after resetting Xiaomi, Redmi or Poco to factory settings in Recovery and to activate it, it is enough to press the Open Wi-Fi settings button, connect to the Wi-Fi network, then return to the This device is locked screen, click Activate this device and enter the password from the Mi account.
However, many owners of Xiaomi, Redmi and Poco simply do not remember the password for their Mi account, although they know the phone number to which it is linked, and begin frantically searching for instructions on how to unlock Xiaomi in the case of This device is locked.
If the SIM card with this number is inserted into a locked smartphone, we move it to another working device, then go to the page in the browser account.xiaomi.com or i.mi.com where we click the Forgot password button, enter the phone number, request an SMS with a verification code, which we insert on the website and create a password.
Then we take our unfortunate Xiaomi, Redmi or Poco with the login locked, This device is locked, click on the Activate this device button and enter the recently changed password.
If you do not know either the password to your Mi account or the phone number to which it is linked, all that remains is to go to an authorized service center with your documents and documents available on your smartphone. The problem will be solved there for a certain amount.
It is worth noting here that protecting your Mi account is a very serious thing, and you can’t just get around it – you will need service access to Xiaomi’s technical servers, which is available only from authorized service centers.
P.S. Other useful instructions on how to set up the HyperOS system and use its features on Xiaomi, Redmi and Poco devices can be found on our website in this section.