A few days ago, we reported that Xiaomi device owners in China, dissatisfied with the complicated bootloader unlocking process, found a quite original solution. However, the manufacturer’s response to this was quick.
To recall, Chinese users started bringing their Xiaomi and Redmi devices to official service centers, requesting to downgrade the firmware version. After the technician unlocked the bootloader using special software, they would simply grab their smartphone and run away.
Xiaomi service centers across China have reportedly been quick to upgrade their customer service areas, installing transparent protective glass barriers that provide a clear view of the repair process while ensuring the safety of engineers.
This move demonstrates Xiaomi’s commitment to customer and staff safety, especially when it comes to device repairs, maintenance, and software.
Customers can see their device being serviced, which promotes transparency and trust, while technicians have an added layer of security to ensure they can work efficiently and without interruption.